Blesteire Beauty is committed to ensuring that your natural and organic skincare and lip care products reach you safely, securely, and on time anywhere in Kenya. Our Shipping & Delivery Policy provides transparency and clarity on order processing, delivery timelines, fees, and responsibilities.
Delivery Areas
We deliver across all major cities and towns in Kenya, including:
- Nairobi
- Mombasa
- Kisumu
- Nakuru
- Eldoret
- Coastal and remote regions
Delivery to remote areas may take slightly longer, and estimated delivery times will be communicated at the time of order confirmation.
Order Processing Time
Our goal is to process your order quickly to ensure timely delivery:
- Standard products: 24–48 hours after payment confirmation.
- Customized products: 3–5 business days, depending on personalization requirements.
- Peak seasons (Valentine’s Day, Christmas, Mother’s Day) may slightly increase processing times, which we will communicate in advance.
Shipping Fees & Methods
We work with trusted courier partners to ensure safe and timely delivery. Shipping fees are calculated at checkout based on your location and the order size. Free shipping promotions may apply for selected bundles, bulk orders, or special campaigns.
Tracking Your Order
After your order is dispatched, you will receive a tracking number via email or WhatsApp. Use this number to monitor your shipment. If any issues arise, contact our customer care team at customercare@blesteirebeauty.co.ke.
Delivery Times
- Nairobi and major cities: 1–3 business days
- Other towns: 3–5 business days
- Remote areas: up to 7 business days
Note: Delivery times are estimates and may vary due to traffic, weather, or courier delays beyond our control.
Special Instructions
When placing an order, please ensure that:
- Your delivery address is complete and accurate.
- Your phone number is valid for courier confirmation.
- Any special delivery instructions are included in the order notes.
Lost or Damaged Shipments
In the rare event your order is lost or arrives damaged, please contact customercare@blesteirebeauty.co.ke immediately. We will investigate the issue and arrange for a replacement or refund in accordance with our Refund Policy.
Why Our Shipping Policy Matters
Transparency, reliability, and trust are at the core of Blesteire Beauty. By clearly outlining shipping timelines, fees, and responsibilities, we ensure customers have confidence and a smooth shopping experience, from checkout to delivery.