These Terms & Conditions govern use of the Blesteire Beauty website, product catalogue, Beauty Club account area, guest checkout, order tracking, support channels, and purchases. They are operational website terms and should be reviewed legally before production launch.
By using the website, creating an account, placing an order, contacting support, or using order tracking, you agree to follow these terms and any policies linked from the website. If you do not agree, you should not use the website or place an order.
Customers may checkout as guests or create a Beauty Club account. Account holders are responsible for keeping login details secure and for notifying us if they suspect unauthorised access. We may suspend or restrict accounts where there is suspected misuse, fraud, security risk, or policy violation.
We aim to provide accurate product names, prices, images, ingredients, usage guidance, stock status, and descriptions. Natural and organic-inspired products may vary in colour, scent, texture, or packaging between batches. Product information is not medical advice and should not be treated as a diagnosis, cure, or treatment recommendation.
Customers should read labels and usage instructions before use. Patch testing is recommended for customers with sensitive skin or known allergies. Stop using a product if irritation occurs and seek professional advice where necessary. Blesteire Beauty is not responsible for misuse, ignored warnings, or reactions caused by undisclosed sensitivities except where liability cannot be excluded by law.
An order is a request to purchase. We may review orders for stock availability, payment confirmation, delivery coverage, fraud risk, pricing errors, customer contact accuracy, and operational feasibility. We may cancel, reject, or request clarification for an order where necessary.
Prices should be shown in Kenyan Shillings unless stated otherwise. Delivery fees, discounts, taxes, payment fees, or promotions may be applied during checkout. Payment integrations such as M-Pesa, bank transfer, or card gateways may have their own processing terms. Orders may not be released until payment is confirmed where payment is required before dispatch.
Delivery and pickup depend on stock availability, customer location, payment status, courier availability, and customer contact accuracy. Customers should provide reachable phone numbers and accurate delivery details. Failed deliveries, repeated rescheduling, or inaccurate addresses may lead to additional charges or cancellation.
Because lip and skin care products are hygiene-sensitive, returns may be limited. Opened, used, tampered, or damaged-after-delivery items are generally not returnable unless required by law or approved after review. Please read the Returns Policy for more detail.
Promotions may have expiry dates, stock limits, eligibility rules, minimum order values, or account requirements. Public coupon pages may be removed from the main website and managed inside Beauty Club accounts. We may correct or withdraw promotions affected by technical errors, misuse, or availability constraints.
Users must not attempt to attack, scrape, overload, reverse engineer, access restricted areas, exploit checkout, bypass payment, upload harmful files, interfere with other accounts, or misuse internal team/developer features. We may block, investigate, or report misuse where appropriate.
Website design, content, product descriptions, brand assets, images, logos, internal systems, and code are owned by Blesteire Beauty or its licensors unless stated otherwise. Customers may not copy, republish, sell, or misuse materials without permission.
To the extent allowed by law, Blesteire Beauty is not responsible for indirect loss, loss of profit, website interruptions, third-party service failures, payment provider downtime, courier delays, or misuse of products. This does not limit rights that cannot legally be excluded.
We may update these terms as the platform grows, including account features, payment methods, delivery options, internal workflows, and Beauty Club benefits. Material changes should be posted on the website with an updated effective date.
