At Blesteire Beauty, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website, place orders, or engage with our services.
Information We Collect
When you interact with our website or make a purchase, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and delivery address provided when placing an order or signing up for newsletters.
- Payment Information: Payment details are securely handled by our payment partners. We do not store full credit card information on our servers.
- Browsing Information: IP address, device type, pages visited, and browsing behavior for analytics and improving website experience.
How We Use Your Information
We use your information to provide a seamless, personalized, and secure shopping experience:
- To process and deliver your orders accurately and efficiently.
- To send promotional emails, newsletters, and updates (only if you opt in).
- To improve our website, products, and services based on customer behavior and feedback.
- To respond to inquiries, complaints, or customer service requests promptly.
Sharing Your Information
We take your privacy seriously and do not sell or trade your personal information. However, we may share your information with trusted service providers for:
- Delivery and logistics services.
- Payment processing and fraud prevention.
- Marketing and customer support tools.
All third-party partners operate under strict confidentiality and security agreements.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, track website performance, and personalize content. You can manage your cookie preferences through your browser settings, although disabling cookies may affect some website features.
Security of Your Information
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to access, update, or delete your personal information. To exercise these rights, contact our customer care team at customercare@blesteirebeauty.co.ke. We will respond to requests promptly and in compliance with applicable laws.
Children’s Privacy
Our website and products are intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected data from a child, we will delete it immediately.
Updates to This Policy
Blesteire Beauty may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage customers to review it periodically.
By using our website and services, you consent to the collection, use, and storage of your information as described in this Privacy Policy.