Frequently Asked Questions

Blesteire Beauty focuses on natural beeswax lip care and skincare solutions using ingredients such as beeswax, shea butter, coconut oil, olive oil, castor oil, and Vitamin E depending on product formula.

Parents should supervise use, check ingredients, avoid ingestion, and stop use if irritation occurs. If a child has allergies or a skin condition, seek professional guidance first.

Many customers use simple lip care during pregnancy, but pregnant customers with sensitivities or medical concerns should review ingredients and consult a healthcare professional if unsure.

Delivery depends on location, stock, payment confirmation, courier availability, and order volume. Nairobi pickup may be arranged from Star Mall, 2nd Floor Shop B7, Tom Mboya Street.

Yes. Blesteire Beauty supports custom and corporate lipcare orders, branded labels, event favours, and bulk quantities subject to production timelines.

Check the product label and product detail page before use. Formulas differ, so do not assume every Blesteire product contains the same ingredients. Contact support with the exact product name if you need clarification about an ingredient or known sensitivity.

Use the batch, manufacture, expiry, or period-after-opening information provided on the specific product packaging. Keep products closed, clean, and away from excessive heat or direct sunlight. Do not use a product that is expired or has changed unexpectedly in smell, colour, or texture.

Review ingredients carefully and patch test where appropriate. Natural ingredients can still cause reactions. Stop use if burning, swelling, rash, or worsening irritation occurs, and seek qualified medical advice for severe or persistent symptoms.

Lip and skincare products are hygiene-sensitive, so opened or used items are generally not returnable unless the product is faulty, incorrect, damaged on delivery, or return is otherwise required by law. Contact support promptly with the order number and photos where relevant.

Store products in a clean, dry place away from excessive heat and direct sunlight. Close lids and caps firmly, avoid sharing personal lip products, and use clean hands or applicators. Follow any additional instructions printed on the product label.